{"id":140634,"date":"2026-01-02T16:00:12","date_gmt":"2026-01-02T15:00:12","guid":{"rendered":"https:\/\/www.oxfamfairtrade.be\/?page_id=140634"},"modified":"2026-04-03T10:25:55","modified_gmt":"2026-04-03T08:25:55","slug":"formulaire-de-reclamation","status":"publish","type":"page","link":"https:\/\/www.oxfamfairtrade.be\/fr\/formulaire-de-reclamation\/","title":{"rendered":"Formulaire de r\u00e9clamation"},"content":{"rendered":"\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\"><\/h2>\n\n\n\n<p><strong>Vous avez une r\u00e9clamation concernant un produit Oxfam Fair Trade ?<br><\/strong>Signalez-la ici via notre formulaire de r\u00e9clamation.<\/p>\n\n\n\n<p><\/p>\n<\/div>\n\n\n<div class=\"wpforms-container wpforms-container-full wpforms-block wpforms-block-e9a08a9b-883b-497a-86c7-8bcefd55d1a4\" id=\"wpforms-140671\"><form id=\"wpforms-form-140671\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"140671\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/fr\/wp-json\/wp\/v2\/pages\/140634?wpforms_form_id=140671\" data-token=\"470998f240db14f2ff84d3c26639936b\" data-token-time=\"1777550983\"><noscript class=\"wpforms-error-noscript\">Veuillez activer JavaScript dans votre navigateur pour remplir ce formulaire.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-140671-field_0-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"0\"><label class=\"wpforms-field-label\" for=\"wpforms-140671-field_0\">Nom <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-140671-field_0\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][0]\" required><\/div><div id=\"wpforms-140671-field_1-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-140671-field_1\">E-mail <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-140671-field_1\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][1]\" spellcheck=\"false\" required><\/div><div id=\"wpforms-140671-field_6-container\" class=\"wpforms-field wpforms-field-phone\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-140671-field_6\">Num\u00e9ro de t\u00e9l\u00e9phone<\/label><input type=\"tel\" id=\"wpforms-140671-field_6\" class=\"wpforms-field-medium wpforms-smart-phone-field\" data-rule-smart-phone-field=\"true\" name=\"wpforms[fields][6]\" ><\/div><div id=\"wpforms-140671-field_4-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-140671-field_4\">Produit <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-140671-field_4\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][4]\" required><div class=\"wpforms-field-description\">Nom et r\u00e9f\u00e9rence, si connus<\/div><\/div><div id=\"wpforms-140671-field_7-container\" class=\"wpforms-field wpforms-field-date-time\" data-field-id=\"7\"><label class=\"wpforms-field-label\" for=\"wpforms-140671-field_7\">Date limite de consommation <span class=\"wpforms-required-label\">*<\/span><\/label><div class=\"wpforms-datepicker-wrap\"><input type=\"text\" id=\"wpforms-140671-field_7\" class=\"wpforms-field-date-time-date wpforms-datepicker wpforms-field-required wpforms-field-medium\" data-date-format=\"m\/d\/Y\" data-disable-past-dates=\"0\" data-input=\"true\" name=\"wpforms[fields][7][date]\" required><a title=\"Effacer la date\" data-clear class=\"wpforms-datepicker-clear\" style=\"display:none;\"><\/a><\/div><\/div><div id=\"wpforms-140671-field_8-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"8\"><label class=\"wpforms-field-label\" for=\"wpforms-140671-field_8\">Code du lot<\/label><input type=\"text\" id=\"wpforms-140671-field_8\" class=\"wpforms-field-medium\" name=\"wpforms[fields][8]\" ><\/div><div id=\"wpforms-140671-field_9-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"9\"><label class=\"wpforms-field-label\" for=\"wpforms-140671-field_9\">O\u00f9 l&#039;avez-vous achet\u00e9 ?<\/label><input type=\"text\" id=\"wpforms-140671-field_9\" class=\"wpforms-field-medium\" name=\"wpforms[fields][9]\" ><div class=\"wpforms-field-description\">Pour un traitement plus rapide, pr\u00e9sentez-vous si possible avec le produit dans le magasin o\u00f9 vous l\u2019avez achet\u00e9.<\/div><\/div><div id=\"wpforms-140671-field_10-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"10\"><label class=\"wpforms-field-label\" for=\"wpforms-140671-field_10\">Description de la r\u00e9clamation, questions, suggestions, remarques <span class=\"wpforms-required-label\">*<\/span><\/label><textarea id=\"wpforms-140671-field_10\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][10]\" required><\/textarea><\/div><div id=\"wpforms-140671-field_11-container\" class=\"wpforms-field wpforms-field-file-upload\" data-field-id=\"11\"><label class=\"wpforms-field-label\" for=\"wpforms-140671-field_11\">Annexe<\/label><div\n\t\tclass=\"wpforms-uploader\"\n\t\tdata-field-id=\"11\"\n\t\tdata-form-id=\"140671\"\n\t\tdata-input-name=\"wpforms_140671_11\"\n\t\tdata-extensions=\"jpg,jpeg,jpe,gif,png,bmp,tiff,tif,webp,avif,ico,heic,heif,heics,heifs,asf,asx,wmv,wmx,wm,avi,divx,mov,qt,mpeg,mpg,mpe,mp4,m4v,ogv,webm,mkv,3gp,3gpp,3g2,3gp2,txt,asc,c,cc,h,srt,csv,tsv,ics,rtx,css,vtt,mp3,m4a,m4b,aac,ra,ram,wav,x-wav,ogg,oga,flac,mid,midi,wma,wax,mka,rtf,pdf,class,tar,zip,gz,gzip,rar,7z,psd,xcf,doc,pot,pps,ppt,wri,xla,xls,xlt,xlw,mpp,docx,docm,dotx,dotm,xlsx,xlsm,xlsb,xltx,xltm,xlam,pptx,pptm,ppsx,ppsm,potx,potm,ppam,sldx,sldm,onetoc,onetoc2,onepkg,oxps,xps,odt,odp,ods,odg,odc,odb,odf,wp,wpd,key,numbers,pages\"\n\t\tdata-max-size=\"1073741824\"\n\t\tdata-max-file-number=\"1\"\n\t\tdata-post-max-size=\"1073741824\"\n\t\tdata-max-parallel-uploads=\"4\"\n\t\tdata-parallel-uploads=\"true\"\n\t\tdata-file-chunk-size=\"2097152\">\n\t<div class=\"dz-message\">\n\t\t<svg viewBox=\"0 0 1024 1024\" focusable=\"false\" data-icon=\"inbox\" width=\"50px\" height=\"50px\" fill=\"currentColor\" aria-hidden=\"true\">\n\t\t\t<path d=\"M885.2 446.3l-.2-.8-112.2-285.1c-5-16.1-19.9-27.2-36.8-27.2H281.2c-17 0-32.1 11.3-36.9 27.6L139.4 443l-.3.7-.2.8c-1.3 4.9-1.7 9.9-1 14.8-.1 1.6-.2 3.2-.2 4.8V830a60.9 60.9 0 0 0 60.8 60.8h627.2c33.5 0 60.8-27.3 60.9-60.8V464.1c0-1.3 0-2.6-.1-3.7.4-4.9 0-9.6-1.3-14.1zm-295.8-43l-.3 15.7c-.8 44.9-31.8 75.1-77.1 75.1-22.1 0-41.1-7.1-54.8-20.6S436 441.2 435.6 419l-.3-15.7H229.5L309 210h399.2l81.7 193.3H589.4zm-375 76.8h157.3c24.3 57.1 76 90.8 140.4 90.8 33.7 0 65-9.4 90.3-27.2 22.2-15.6 39.5-37.4 50.7-63.6h156.5V814H214.4V480.1z\"><\/path>\n\t\t<\/svg>\n\t\t<span class=\"modern-title\">Cliquez ou d\u00e9placez un fichier dans cette zone pour le t\u00e9l\u00e9verser.<\/span>\n\n\t\t\t<\/div>\n<\/div>\n<input\n\t\ttype=\"text\"\n\t\tautocomplete=\"off\"\n\t\treadonly\n\t\tclass=\"dropzone-input\"\n\t\tstyle=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\"\n\t\tid=\"wpforms-140671-field_11\"\n\t\tname=\"wpforms_140671_11\" \t\tvalue=\"\">\n<div class=\"wpforms-field-description\">Par exemple, une photo du produit.<\/div><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"140671\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/www.oxfamfairtrade.be\/fr\/wp-json\/wp\/v2\/pages\/140634\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-140671\" class=\"wpforms-submit\" data-alt-text=\"Envoyer...\" data-submit-text=\"Soumettre\" aria-live=\"assertive\" value=\"wpforms-submit\">Soumettre<\/button><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.oxfamfairtrade.be\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Chargement en cours\"><\/div><\/form><\/div>  <!-- .wpforms-container -->","protected":false},"excerpt":{"rendered":"<p>Vous avez une r\u00e9clamation concernant un produit Oxfam Fair Trade ?Signalez-la ici via notre formulaire de r\u00e9clamation.<\/p>\n","protected":false},"author":468,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"38067,50817,27147,42525,95601,67621","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-140634","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.oxfamfairtrade.be\/fr\/wp-json\/wp\/v2\/pages\/140634","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.oxfamfairtrade.be\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.oxfamfairtrade.be\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.oxfamfairtrade.be\/fr\/wp-json\/wp\/v2\/users\/468"}],"replies":[{"embeddable":true,"href":"https:\/\/www.oxfamfairtrade.be\/fr\/wp-json\/wp\/v2\/comments?post=140634"}],"version-history":[{"count":3,"href":"https:\/\/www.oxfamfairtrade.be\/fr\/wp-json\/wp\/v2\/pages\/140634\/revisions"}],"predecessor-version":[{"id":140683,"href":"https:\/\/www.oxfamfairtrade.be\/fr\/wp-json\/wp\/v2\/pages\/140634\/revisions\/140683"}],"wp:attachment":[{"href":"https:\/\/www.oxfamfairtrade.be\/fr\/wp-json\/wp\/v2\/media?parent=140634"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}